Shipping policy
SHIPPING POLICY
At Swimelle, we believe summer style should arrive effortlessly. Every order is prepared with care and shipped through trusted international logistics partners to ensure safe and reliable delivery.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment confirmation. During periods of high demand, processing may require additional time.
Once your package has been shipped, you will receive a confirmation email with tracking information.
ESTIMATED DELIVERY TIMES
- Italy: 4–8 business days
- Europe: 5–10 business days
- United Kingdom: 5–10 business days
- United States & Canada: 7–12 business days
- International Orders: 7–15 business days
Delivery times are estimates and may vary depending on customs procedures, carrier delays, weather conditions, or seasonal demand.
TRACKING YOUR ORDER
All eligible orders include tracking information. Customers can monitor shipment progress directly through the tracking link provided by email.
Please allow a few days for tracking updates to appear after dispatch.
SHIPPING FEES
Shipping costs are calculated at checkout depending on destination and current promotional offers. Occasionally, Swimelle may offer free shipping campaigns on selected orders.
LOST OR DELAYED PACKAGES
If your order experiences an unusual delay or appears lost in transit, please contact our support team and we will assist you as quickly as possible.
Swimelle is not responsible for delays caused by customs, incorrect shipping details provided by the customer, or carrier disruptions beyond our control.
INCORRECT ADDRESS INFORMATION
Customers are responsible for ensuring shipping information is accurate before placing an order. Orders shipped to incorrectly entered addresses may not qualify for replacement or refund.
CONTACT
Swimelle
Email: swimelle@outlook.com
Phone: +39 333 198 0044
Address: Via Giuseppe Mazzini 69, San Ferdinando di Puglia, BT, 76017, IT